Mimiquins – Terms & Conditions
These Terms and Conditions (“Agreement”) govern the purchase and use of products and services provided by Mimiquins (“we”, “us”, or “our”).
By purchasing a custom-made mannequin (“Mimiquin”), digital avatar, or using any of our services, you agree to be bound by this Agreement.
1. Definitions
Mimiquin: A custom-made mannequin produced using 3D body scanning technology.
Digital Avatar: A 3D digital body model derived from the Customer’s body scan data.
Customer: Any individual or business purchasing or using Mimiquins’ products or services.
2. Orders & Payment
2.1 Order Confirmation
All orders must be confirmed via our website or authorised sales channels. Full payment is required before production begins.
2.2 Payment Methods
We accept payment via BACS or credit card.
2.3 Pricing
All prices are listed in GBP (£). Prices may change without notice but will not affect confirmed orders.
2.4 Custom Orders
Due to the bespoke and made-to-measure nature of Mimiquins, once production has commenced, orders cannot be cancelled or refunded except in cases of verified defect or error on our part.
3. Production Process
3.1 3D Body Scanning
Customers must undergo a 3D body scan. The accuracy of the final product depends on the accuracy of the scan at the time it is taken.
3.2 Customer Responsibility
The Customer is responsible for ensuring correct posture and compliance during scanning and for reviewing any digital preview provided prior to production.
3.3 Body Changes
Mimiquins shall not be liable for changes in body shape, weight, posture, or measurements occurring after the scan date.
3.4 Production Time
Production typically takes approximately 12 weeks upon payment. Timelines may vary depending on complexity and operational factors. We reserve the right to extend production timelines due to internal or external circumstances.
4. Shipping & Delivery
Shipping is included for UK Mainland only. International shipping costs, import duties, taxes, and local charges are the responsibility of the Customer unless otherwise stated.
Delivery timelines are estimates and not guaranteed.
If the Customer is unavailable to receive delivery, re-delivery costs may apply.
5. Returns, Refunds & Cancellations
Due to the personalised nature of Mimiquins:
As Mimiquins are custom-made goods produced to the Customer’s specifications, the statutory 14-day cooling-off period under the Consumer Contracts Regulations 2013 does not apply once production has commenced.
6. Product Care & Maintenance
Customers must:
7. Warranty
Under the Consumer Rights Act 2015, all goods (including custom-made items) must meet the following conditions:
Satisfactory Quality: The product must not be faulty or damaged.
Fit for Purpose: The product must do what it's designed to do.
As Described: The product must match the description provided at the time of purchase.
Therefore, the warranty covers defects in materials such as faulty parts or weak stitching and workmanship defects, such as issues arising from poor craftsmanship during the creation of the product, such as assembly problems or mistakes made during manufacturing.
What the Warranty Does Not Cover: The warranty does not cover damage caused by misuse, accidental damage, or modifications made by the customer.
Since the product is made to the customer’s specifications, dissatisfaction with the design, fit, or style changes after the order has been placed is not covered.
Damage caused by misuse, accidents, or improper care is excluded.
Normal wear and tear, aging of materials, or degradation due to frequent use are not covered.
Any modifications made to the product by the customer after purchase, such as adjustments or repairs done by third parties, will void the warranty.
8. Limitation of Liability
8.1 General
Mimiquins shall not be liable for indirect, incidental, or consequential damages.
8.2 Maximum Liability
Our total aggregate liability in respect of any claim shall not exceed the total amount paid by the Customer for the specific product or service giving rise to the claim.
8.3 Third-Party Software
We are not liable for compatibility or performance issues arising from third-party software or hardware used by the Customer, including CAD or garment design software such as Clos3D.
Mimiquins does not guarantee compatibility with any specific third-party software platform unless expressly stated in writing.
8.4 Scan Accuracy
The Customer acknowledges that final accuracy depends on scan conditions and body stability between scanning and production.
8.5 Non-Excludable Liability
Nothing excludes liability that cannot legally be excluded under applicable law.
9. Intellectual Property & Digital Files
9.1 Ownership
All intellectual property rights in and to all content, designs, and models provided by Mimiquins, including but not limited to 3D body scan data, digital avatar files (.obj or equivalent formats), digital and physical mannequin designs and models, and any underlying modelling processes, methodologies, or technical outputs, shall remain the exclusive property of Mimiquins.
Such materials may not be reproduced, modified, distributed, shared, reverse engineered, or used for commercial purposes without Mimiquins’ prior written consent.
No ownership or proprietary rights are transferred to the Customer under any circumstances.
9.2 Licence to Customer
Upon payment, the Customer receives a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use digital avatar files strictly for personal, educational, or internal professional dressmaking purposes.
The Customer may not:
9.3 Anonymity
Digital files supplied to Customers are anonymised and structured to remove direct identifying features. Once anonymised, such files may no longer constitute personal data within the meaning of applicable data protection legislation.
9.4 Educational, Website & Publication Use
Mimiquins may use anonymised digital files and derived visual representations for educational and informational purposes, including but not limited to:
• Books and printed publications
• Digital publications and e-books
• Online courses and tutorials
• Workshops and masterclasses
• Academic or professional presentations
• Content published on the Mimiquins website
• Social media content and educational posts
Such use shall be limited to educational and informational subjects, including:
• Sewing techniques
• Pattern drafting
• Garment construction
• Body proportions and fit analysis
• Demonstrations of fit, structure, and garment development processes
All files used shall remain strictly anonymised. No identifiable facial features or personal identifying information shall be displayed without the Customer’s explicit written consent.
Customers may opt out of anonymised educational or informational use by notifying Mimiquins in writing. Upon receipt of such notice, Mimiquins shall use reasonable efforts to cease future use of the relevant files where possible.
The Customer acknowledges that certain materials (including printed publications or distributed digital content) may not be capable of being withdrawn, amended, or unpublished once released. In all circumstances, any continued use shall remain strictly anonymised and may be further altered to prevent identification.
No compensation, royalty, or financial entitlement shall arise from such anonymised educational or informational use.
10. Data Protection & Privacy
10.1 Data Controller
Mimiquins acts as Data Controller under UK GDPR and EU GDPR.
10.2 Purpose of Processing
Data is processed solely for:
10.3 Data Retention
Scan data is retained for up to 1 year unless:
Customers may request deletion at any time.
10.4 Intellectual Property Distinction
For the avoidance of doubt, data protection rights exercised by the Customer under applicable UK GDPR or EU GDPR legislation shall not affect or transfer any intellectual property rights owned by Mimiquins.
While Customers retain their rights in respect of their personal data, all intellectual property rights in the digital files, modelling outputs, derived designs, and technical processes remain the exclusive property of Mimiquins as set out in Clause 9.
Where a Customer exercises their right to erasure of personal data, Mimiquins shall delete or anonymise the relevant personal data where legally required. Such deletion shall not constitute a transfer of ownership of any intellectual property rights.
11. Force Majeure
Mimiquins shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including supply chain disruption, transport delays, material shortages, governmental action, or other force majeure events, and time for performance shall be extended accordingly.
12. Governing Law, Jurisdiction & Language
12.1 Governing Law
These Terms are governed by the laws of England and Wales.
If mandatory consumer laws in the Customer’s country of residence provide greater protection, those provisions shall apply.
12.2 Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction.
12.3 Language
These Terms may be translated into other languages for convenience.
In the event of any discrepancy, the English version shall prevail and be legally binding.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
14. Contact
15. Agreement to Terms and Conditions
By making payment, you acknowledge and agree to the Terms and Conditions outlined on this website. Additionally, you confirm that you have read and understood the Learn More section (FAQs) provided on www.mimiquins.com.
16. Additional Provisions for EU Consumers
This section applies where the Customer is a consumer residing in a Member State of the European Union.
If any provision of these Terms conflicts with mandatory consumer protection laws of the Customer’s country of residence, such mandatory provisions shall prevail.
16.1 Right of Withdrawal (Cooling-Off Period)
Under EU consumer law, consumers purchasing goods at a distance generally have the right to withdraw from the contract within fourteen (14) days without giving any reason.
However, pursuant to Article 16(c) of Directive 2011/83/EU and corresponding national legislation (including the French Consumer Code), the right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalised.
As Mimiquins and Digital Avatars are custom-made products created from the Customer’s body scan data and produced according to the Customer’s individual measurements, they qualify as personalised goods.
Accordingly, once production has commenced, the right of withdrawal no longer applies.
Production is deemed to commence upon:
By completing payment, the Customer expressly acknowledges and agrees that:
16.2 Pre-Contract Information
Prior to placing an order, EU consumers are provided with clear information regarding:
16.3 VAT & Cross-Border Sales
Where required under EU VAT regulations, VAT shall be applied according to the Customer’s country of residence under applicable distance selling rules.